• Places on a course can only be confirmed if a completed booking form is received by Bigfoot Services Limited with a deposit of £40 or an official purchase order.
• The balance of the fee is payable 4 weeks before the course
• The whole course fee is required to reserve a place for any booking made within 4 weeks of the commencement of a course
Cancellation by Client
• All cancellations must be in writing
• Bigfoot Services Limited will endeavour to re-sell the course place
• In the event the course place is re-sold the client will receive a full refund less 10% to cover administration costs
• Refunds will only be made after the start date of the course has commenced
• In the event that the course place has not been resold, the client will be charged the following cancellation fee: ◦Over 4 weeks before course commencement = £25
2 – 4 weeks before course commencement = £50
0 – 2 weeks before course commencement = Full course fee
Cancellation by Bigfoot Services Limited
• Every effort will be made to ensure advertised courses are run but, if a course has to be cancelled Bigfoot Services Limited will advise clients as soon as possible
• Bigfoot Services Limited will advise clients not less than ten days prior to course commencement if a course has to be cancelled due to insufficient numbers booked on a course.
Minimum numbers are sometimes required to run courses
• In the event of a course cancellation by Bigfoot Services Limited, clients will be offered a full refund or a place on the next available course.
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