Have a look below on what previous clients have to say about Bigfoot Services Limited.
I first met Alan in April 2019 when I completed my HML Training with him. Since then, I have achieved so much more than I ever thought I could and experienced more than I ever thought I would.
For all of these achievements and experiences I have Alan to thank for; his generosity, his style of teaching and his willingness to pass on knowledge and skills is unique, for example I have recently been able to observe Alan on some of his training courses which has been really useful. Training and achieving the awards is always fun with Alan; even when the going gets tough, his calm and patient nature rubs off on us all and our spirits always remain high. He has given me huge amounts of support all along the way for my personal achievements and my business goals.
I have lots planned for the future for me and Bryn Walking and with the support and endorsement from Alan, I am looking forward to many more days spent in the mountains.
Hill & Moorland Leader at Bryn Walking
I recently completed a trek to Everest Base Camp arranged and led by Alan. He was very thorough and professional throughout as well as being supportive who all who needed that at any time, including the slower walkers in the group. Having experience internationally of mountain leading many walks and treks, I would recommend Alan and Bigfoot services.
Part time Project Manager with One Tribe TV
I recently attended a Hill and Moorland Leader training course run by Alan in the Brecon Beacons and thoroughly enjoyed it. Alan is extremely knowledgeable and experienced and ran the training in a relaxed but very informative way which benefited the whole group massively. I learnt a great deal and have already booked with Alan to complete the HML Assessment early next year. I would highly recommend Alan’s courses to anyone.
Senior Manager in the Royal Air Force
A fantastic (L5) REC course on Expedition and Travel medicine led by the excellent Alan. Course was well delivered by a knowledgeable and experienced trainer and International Mountain leader and I wouldn’t hesitate to recommend it.
Deputy Head and International Mountain Leader
I have a guided walking business and wanted to get more credibility and also confidence to go off the beaten track so I signed up to do my HML training with Alan. It was really fun, every bit was enjoyable even through storm Hannah. Alan is interested in my business, Bryn Walking, and is giving me lots of ideas, motivation and support. Since my HML training I have done my BHF Heart Start and provider course and NNAS Tutor Award course all provided by Alan. Looking forward to my HML assessment.
I’m so pleased to have met Alan and can’t thank him enough for his help.
Walk Leader at Bryn Walking
Alan is an extremely skilled and highly professional Mountaineer. His knowledge and guidance of the outdoors is second to none. He is a very kind person with a genuine interest in his clients lives. His intellect in the safety and legalities of the outdoor industry is extremely detailed and clearly demonstrated. It is a pleasure to know him. He is an invaluable asset to the world of adventure.
Expedition Leader – Mountaineer – Adventurer
Recently I enrolled in Alan’s Mountains Skill Course, and I can honestly say it was a fantastic experience, well organised and run at the right speed around the competencies of my fellow trainees. The classroom part was relevant to the hands on mountain part. The scenery was outstanding and the leadership of the group was spot on creating a relaxed and enjoyable atmosphere.
FM Manager at McLaren
Thank you, Alan, for a brilliant Mountain Skills course. I learned so much over the 2 days, particularly around navigation. I hope I have the opportunity to sign up for another course with you in the near future!
I undertook the Mountain Skills course with Alan in June 2019. The course was perfectly taught, to meet the requirements of all attendees, and I certainly feel that I have come away with both old skills renewed and new skills that I can be confident in implementing on the hills.
The balance between the theory and the practical felt right, and we had a day and a half out in the beautiful Brecon Beacons putting everything into practice in the sun, rain and hail!
Alan has a wonderful manner of imparting knowledge so that you barely feel that you are learning, but yet the information all sinks in and (so far) sticks!
A course I would thoroughly recommend for anyone thinking of spending some time exploring the hills and mountains!
Environmental Scientist at ABP
Having just completed the REC L3 HSE FAW with Alan, I found the level of instruction, knowledge and skills taught to be very high. I cannot recommend this course highly enough. I look forward to the next one.
Director at Venture Out Training
STEPHEN RHYS PARSONS
I undertook an MT Hill & Moorland Assessment with Alan over the last three days. Alan was patient and attentive throughout the course, providing continuous feedback throughout. As a result I felt relaxed and never once felt under pressure. I would highly recommend Alan & Bigfoot Services for training and assessment.
Stephen Rhys Parsons
I recently completed the following courses with Alan; Introduction to Mountain Navigation, Hill and Moorland Leader training & the REC Level 3 First Aid at Work.
All 3 courses were run efficiently, effectively and to a very high standard. Alan is a professional, highly skilled individual and it was a pleasure to learn from him. I look forward to working with Alan in the future and wouldn’t hesitate to recommend his services.
Director – Independent Opticians
CSR TRAINING DELIVERED TO MOROCCAN MOUNTAIN GUIDES
Alan ran a commercial winter ascent of Mt Toubkal early in 2018 for his clients from our Kasbah du Toubkal.
He then offered to run a 3 day Mountain First Aid course for our guides and also a 1 day course for the Kasbah du Toubkal staff. I personally attended the 1 day course. I have done many 2 and 1 day First Aid courses in my time but I can honestly say Alan’s was the best and he is a very competent and likeable trainer which means he is a successful trainer.
Alan delivered this training free of charge as his CSR commitment to help with the training and development of local mountain guides on a worldwide basis.
Having just completed the REC L3 HSE FAW with Alan, I found the level of instruction, knowledge and skills taught to be very high. I cannot recommend this course highly enough. I look forward to the next one.
Alpine Director at Snowsport Cymru Wales
I attended BigFoot Services Ltd’s recent Hill & Moorland Leader training. What a hugely interesting syllabus delivered by an incredibly professional and knowledgable instructor. Alan’s past experiences and the associated little anecdotes he regularly imparts, brought the course to life in a very memorable and often, fun, way.
The structure of the training encourages great discussion and this additionally allowed me to learn loads from the other well-versed attendees. I have immediately been able to apply many of the skills learned on the course as a group leader and I have gained in confidence as a result.
I would highly recommend, Alan and Bigfoot Services Ltd and I’ve already made plans to attend the NNAS Silver Award and the REC L2 Emergency Outdoor First Aid Course.
I would thoroughly recommend any of Alan’s courses as his style of deliver is considered, respectful and most educational.
HR Project & Transformation Manager
CHOKING – A REAL LIFE STORY
I will never forget that day and the part you played.I wish you a wonderful new year and THANK YOU.
SUSAN PUNTAN – DINAS POWYS
Alan is a very knowledgeable consultant for ISO 9001, 14001 & 18001. He has recently attended the IRCA approved Lead Auditor Training for the 2015 Standard and showed a great understanding of the requirements.
I would recommend Alan for any ISO consultancy.
REC L5 TRAVEL + EXPEDITION FIRST AID
I recently undertook a Rescue Emergency Care (REC) Level 5 – Travel & Expedition First Aid Course with Alan Ward of Bigfoot Services Limited. The course was excellent and Alan’s expedition knowledge and experience was an extremely welcome addition and made the course very realistic and practical.
If you work in more remote environments or overseas then this course will undoubtedly prepare you to prevent, manage and deal with incidents in remote locations.
Just wanted to say the RGS OSSM course I attended on the 7/8th December 2017 at Parkwood Outdoors Dolygaer was brilliant. I had previously looked into BS8848 and ISO90001 but Alan give it all in much simpler and clearer terms from first hand knowledge. He also used our own experiences to show what we had already achieved and how we could improve, all in a very constructive way.
The other attendees were great and made the course even more enjoyable.
COMPANY OWNER AT PICTON PROPERTY
REC HSE FAW + F
Recently done the REC HSE FAW+F course with Alan Ward and Bigfoot Services. Thoroughly recommend them. The course was designed around our needs rather than the usual 1 size fits all.
The equipment used was above standard so as to give instant feedback to the trainees, plenty of scenario, hands on training (again, designed for our needs)
I have no hesitation in recommending Bigfoot Services and Alan Ward for training and will be using them again in all our First Aid and relevant training in future.
OPERATIONS MANAGER AT P&T LIMITED
REC L2 EMERGENCY FIRST AID + AED
Just completed my second First Aid (REC 2) course with Alan Ward of Bigfoot Services Limited and was just as impressed this time as with the first course (REC 4 Expedition First Aid) which was two years ago.
His expedition experience means that the course is incredibly relevant for any outdoor professional, and his delivery supports a broad range of learning styles.
Equipment was second to none.
Thank you Alan
Georgia Hancock – Mountain Leader
October 15th, 2017
NNAS SILVER + REC LEVEL 2 FIRST AID
I have recently completed my NNAS Silver Award and REC Level 2 Emergency Outdoor First Aid + AED with Alan. I can highly recommend him for any outdoor needs. Very knowledgable, courses are a pleasure to do. He passes on his vast knowledge in a very relaxed and easy way.
REC HIGH ALTITUDE FIRST AID
I took part in the REC HIGH ALTITUDE FIRST AID course led by Alan and found it both very interesting and informative. The style of Alan’s teaching is casual, friendly and makes asking questions easy. Many of the areas covered were presented as discussions and those attending were encouraged to share experiences of their own. Overall the experience was very enjoyable!
IML ASSIGNMENT – NORWAY
Alan was incredibly quick to respond to us, and facilitated our overseas expedition with great professionalism.
I would have no hesitation in recommending Alan to others to operate within the capacity of an IML on an International Expedition. It was great to work with him and look forward to working with him again.
TRAINING COURSES WITH BIGFOOT SERVICES LIMITED – RECOMMENDATION
I have had 3 training courses with Alan – NNAS Bronze, REC HSE First Aid at Work, and BHF Heartstart – and all have been excellent. Alan’s extensive experience and knowledge is put to good effect in the training courses, and he combines a good mix of practical, hands-on training with videos and written materials. He delivers his courses brilliantly, making them interesting and fun, as well as informative. I feel very confident in the skills I have learnt, and I would recommend anyone considering such a training course to choose Alan!
CARDIAC REHABILITATION SUPPORT
REC L2 EMERGENCY OUTDOOR FIRST AID + AED
I went to Big Foot’s REC 2 First Aid Course in early February 2017 and it was amazing. This course was recommended to me by colleagues since I needed a First Aider qualification to take my students to overseas field trips. The topics covered, the on-going assessment, the balance between theory and real-life situations make this the perfect course. On top of this, Alan is a terrific instructor, with lots of experience, knowledge and sense of humour. I would recommend Alan Ward’s Bigfoot Company without a second thought.
Lecturer at University of South Wales
REC HSE FIRST AID AT WORK
REC HSE EFAW FIRST AID
I had the pleasure of attending one of Alan’s Emergency Fist Aid at Work courses recently and was impressed by his depth of knowledge and all the equipment made available to us during the course. The course was HSE compliant and included training on the use of an Automated External Defibrillator (AED). The day was very well received by all our staff and was a very useful refresher. I would recommend this course to anyone.
Lynn New was a client on the REC HSE compliant EFAW course at CIWW
REC L4 EXPEDITION FIRST AID
Alan’s course was excellent! I’m a kinaesthetic learner so loved that there was multiple materials used to train. Actually being able to see in the flesh and experience the PAC is very valuable, we were shown examples of altitude sickness via video and visual images, were given excellent reading material, shown demonstrations and head real life experiences and examples, it was just brilliant something for everyone, group work, discussions and advice and guidance.
PAMELA OGUNLANA was a client on the REC L4 EXPEDITION FIRST AID course at Parkwood Outdoors Dolygaer
REC L4 EXPEDITION FIRST AID
I attended Alan’s L4 REC course and was thoroughly happy with the course. As well as refreshing the basics in first aid the course explores illness and importantly for us altitude sickness. As outdoor business owners the information regarding British Standards was also very helpful and gave us insight as to how to improve the integrity of our business. Handouts and supporting material were excellent and I loved receiving a free book on wilderness medicine.
I can totally recommend Alan and the courses he delivers and will be back in future for additional training.
REC L4 EXPEDITION FIRST AID
December 22nd, 2016 – REC L4 Expedition First Aid
As our world gets smaller and more distant and remote areas become accessible to us we need to become aware of the hazards these places present before venturing to them. We need to know how to try and prevent problems arising and what to do if,or when, problems do arise. There is no substitute for experience or the voice of experience and there can be few more experienced than Alan Ward.
Alan has a relaxed but professional style of transferring his knowledge and skills to course participants through both practical and theoretical scenarios. A thoroughly enjoyable experience.
The venue, Parkwood Outdoors Dolygaer, set in the Brecon Beacons, is an excellent learning / teaching venue and compliments and aides the courses.
Andrew Williams ML
REC TRAIN THE TRAINER
July 23rd, 2016
When I trained as a First Aid instructor I approached Alan to shadow his courses. Like many people in the outdoor and mountaineering community, I knew Alan to be one of the best First Aid trainers in the country. He has a detailed knowledge of everything first aid related backed up by his solid skills as a presenter and communicator. His vast experience as an expedition leader gives everything a special relevance for those working in the outdoors.
Alan works very hard to stay current in his own field and to expand his own professional knowledge.
To pass my own first aid teaching assessment I tried to meet the high standards that Alan has shown me and I think a large part of my own practice will draw upon the best practice that he’s shown me.
British Association of International Mountain Leaders
I have just completed the BS 8848:2014 Specification for the provision of visits, fieldwork, expeditions and adventurous activities outside the United Kingdom. Alan provided a well planned and slick delivery. The content had plenty of real life examples that were extremely thought provoking.
I recently attended an RGS OSSM Course, delivered by Alan Ward at Cardiff International White Water Centre. First & foremost, the venue was an ideal setting for such a course with both a nice relaxed delivery room overlooking the white water course and lots of outside space for break out sessions and reflection time.
The structure and content of the course allowed us time and opportunity to share our experiences as well as reflect and understand the RGS OSSM course aims:
- To develop knowledge and understanding of off-site safety management procedures and the ability to apply this to a range of different contexts.
- To develop ability to plan, manage and evaluate off-site activities in order to ensure the safety of the participants.
- To develop skills that are relevant to the workplace and which can be adapted to meet different circumstances
- To encourage further study and promote the value of continuing professional development.
These aims were certainly achieved, delivered in a very nice friendly engaging manner by Alan.
REC L2 First Aid
REC L2 First Aid:
Perfectly pitched, well delivered, entertaining, informative and highly professional
REC L2 First Aid
REC L2 First Aid:
I have been working in the outdoor industry for 25 years and have done my fair share of these courses. Alan’s course that I recently attended in the Brecon Beacons was, without a doubt the best I have been on. It was well managed, interesting to be on, good delivery of information in a number of ways and lots of fun – and with limitless chocolate biscuits. I recommend his courses and hope to work with him again.
Corporate Social Responsibility (CSR)
Many thanks to Alan from Bigfoot Services Limited for his great idea of arranging the donation of CPR manikins from the British Heart Foundation to Central Beacons Mountain Rescue Team, and for sorting everything out. The team used the two new manikins at training this week, when a technical exercise outside the Base was interrupted by a report of two cardiac arrests inside our vehicle bay. Team members were diverted to deal with this ’emergency’, and continued CPR until virtual ambulances arrived. Both ‘casualties’ survived 😉 The exercise highlighted the importance of everyone knowing their CPR and the importance of regular training, so this kind donation is of huge benefit to the team. Thank you!
I recently undertook an REC L3 Outdoor First Aid at Work course with Alan at Bigfoot Services Ltd.
I chose Alan based on the many glowing recommendations he had received and was not disappointed. Alan made all candidates on the course feel at ease, whether re-qualifying or brand new to first aid, as well as supplementing learning materials with many real-life experiences.
While many previous first aid courses I’ve undertaken over the years have been “death by PowerPoint”, practical exercises and scenarios with Alan were made as realistic as possible, enhanced with the use of “Casualty Simulation (CasSim)” – basically, props and make-up to give the impression of a real injury (embedded object, amputation, severe bleed etc.). Rather than the usual “pretend there’s a cut there”, Alan’s technique made for a much more realistic environment in which to practice and gain confidence in your first aid skills.
Having attended first aid courses from many providers for over 15 years, I have to say this was the best I have ever attended and will be booking with Alan again when it comes time for renewal
Alan recently led a hike in the Brecon Beacons that we had organised for charity, he did this completely free-of-charge in support of Phyllis Tuckwell Hospice (even refusing a gift we offered him!) and displayed a great deal of knowledge in the guidance he offered. You can read more about the walk at www.hindhead-giving.com.
I would recommend Alan to anyone who wants the assurance of an experienced Mountain Leader.
I attended Alan’s REC Level 4 Expedition First Aid course over the weekend, it was an excellent course with a good mix of both practical and theary training, paced really well allowing plenty of time to learn and comment. It was also good that Alan allowed other members of the group to bring their experiences into the training. Having done my REC Level 2 and quite a few other courses I can honestly say this has been one of the most interesting and enjoyable courses I’ve done, rather than just repeating the same old standard training this includes some real world solutions to some often unthought of problems that you might encounter both on expedition and in everyday life.
Thanks for a good weekend.
I recently attended the Mountain Skills course led by Alan in the Black Mountains. I found the course to be both enjoyable and informative. Definitely all the more enjoyable to be taught by someone with Alan’s people skills, patience and humour. Very much looking forward to the next stage in the series of courses.
“Extremely knowledgeable and experienced” is a phrase that comes to mind when I think about Alan. I attended a Rescue & Emergency Care, Level 4 Expedition First Aid course with Alan in February 2015. The course was a good mixture of theory and practical activity. That along with Alan’s knowledge of first aid and vast experience of leading expeditions throughout the world, made attending the course very enjoyable and worthwhile. I would recommend Alan’s first aid courses to any one from novices to experienced first aiders
I attended the REC 4 Expedition First Aid course this weekend and found the tuition first class.
Alan is very knowledgable and the course presentation is interesting and interactive when needed so sharing of experience is very helpful too.
Many thanks, Alison.
My team and I in Rhondda Cynon Taf completed the Mountain Training course in 2014 and it was clear to me that an appropriate first aid course was essential to complement what we learnt as part of the Mountain Skills training.
We chose to continue training with Alan Ward, our Mountain Training course provider, and all completed a REC L2 outdoor first aid course.
The combination of these two courses was exactly what I required for my countryside team which includes volunteer walk leaders, and I will continue to look for Alan as a first choice with all future mountain training needs.
When I was led on Kilimanjaro by Alan Ward four years ago I was very grateful for his expert medical and first aid support as Kilimanjaro is a significant challenge even for fit participants.
This is partly because of the impact of altitude. Although most ascents are planned with an awareness of the necessity to acclimatize carefully the height gain on summit day in particular is substantial. Many have commented also that the impact of altitude on trekkers climbing Kili can be higher than on similar height peaks elsewhere in the world. Certainly I found this compared to similar ascents in the Himalayas.
Another factor is that essentially this is Third World travel and although trek conditions tend to me reasonable, both hygiene and health are inevitably more compromised than in equivalent activities in more developed countries.
On the day and night before summit day I was unwell due both to a stomach ailment and the effects of altitude.
Alan was able to recommend Cipro as treatment for my stomach bugs (a broad spectrum antibiotic), which made a substantial difference to my ability to complete the summit day, the very long descent after and to finish the trip in good shape. He also treated me with Diamox, which significantly moderated the effects of altitude and allowed me to summit. Throughout the most physical part of this trip he also closely monitored my hydration and nutrition needs. When engaged in this kind of activity at altitude even experienced trekkers can neglect this, partly due to the effects of altitude on mental acuity – and this can have serious consequences.
For most participants the journey to and summiting of Kili is a very large commitment, both psychologically and financially. Not being able to summit because of easily treatable and relatively common high mountain ailments would have been very disappointing.
I would strongly recommend that any trek to summit Kili had the benefit of expert and qualified medical support, both for First Aid – which is also quite likely to be needed due to the physical risks and injuries that are possible – and for the type of ailments that I encountered.
I recently completed a 12 hour Paediatric First Aid course with Bigfoot Services Limited and really enjoyed it. The amount of practical work compared to other courses I have been on is far better and I came out of the course feeling really confident. The electronic CPR training manikins gave instant feedback in adult, child and infant CPR and the choking training manikins were equally efficient. This was my second course with Bigfoot Services Limited, having been so impressed with my first one three years ago.
Alan provided our Heartstart Instructor training, the standard of training was excellent. Alan’s style of training is highly professional and he has expert knowledge in the subject area. Alan’s easy manner made the day highly enjoyable whilst ensuring delegates demonstrated the required skills and knowledge to gain their Heartstart Instructor Certificate. We look forward to working with Alan in the future on first aid and mountain skills courses.
Alan is leader of the British Heart Foundation (BHF) Heartstart Programme in South Wales and recently won the Outstanding Contribution to Community Resuscitation Award at the 2014 BHF Cymru Supporters Conference.
As a vastly experienced first aid trainer, Alan became leader of our Heartstart programme in South Wales after previously working for us as a Mountain Challenges Technical Advisor and later a Heartstart volunteer. He is now responsible for delivering emergency life support training courses across Wales – including our Heartstart Schools Programme which aims to equip both teachers and young people with all the necessary skills and knowledge they need to help someone in a life threatening emergency and keep them alive until professional help arrives. Alan is a true ambassador for BHF Cymru.
Alan was the International Mountain Leader for a trek in Ladakh, northern India in June 2014. This was a trek with a difference. I am a walking quadriplegic and I was trekking with my friend Gregory Burns, who is paralysed in both legs through polio. We were accompanied by a film crew engaged by Johnnie Walker to produce a documentary film and photo journal. I recall my first conversation with Alan and how he instantly impressed me with his uncompromising focus on safety, balanced with his “can do” attitude to making an out of the ordinary expedition work and his experience of leading treks for people with disabilities. Over the following months Alan devoted a huge amount of energy and passion to helping me plan the trek. So, I knew before the trek started that we were in very safe hands. On the trek, I learned that we were also lucky enough to be working with a man with blends his strong professionalism with a great sense of humour, a sensitivity to the dynamics of the group and a huge heart. The trek was a great success and every member of the group will remember it for the rest of their lives. I’ll always be grateful to Alan for helping me achieve a huge personal milestone and I very much look forward to working with a man who has become a friend.
I feel great while writing this recommendation. Alan Ward is one fine person and he made our Ladakh trip an equally amazing adventure. With a tinge of great sense of humor every now and then, he knows how to keep people around him motivated and excited.
Apart from being a brilliant travel guide he served well the role of an organized team leader at altitudes upto 4,300m under challenging conditions in the Indian Himalayas.
I am glad that Alan was there, for in his company, it felt safe and great. 🙂
Thank you so much for taking such good care of us and making this trek a great success.
I have used Alan on numerous occasions where the centre requires an experienced trainer and mentor for new first aid trainers. He is an excellent provider and experienced trainer.
Dear Alan: Your kindness, patience, selflessness and generosity are a reflection of your good karma, which will carry you well throughout your life. You are a blessing to those who come into your way – a beautiful soul and a good friend.
Thank you Alan for being a wonderful leader and making the all trips very success.
I have worked with Alan providing outdoor activities to young people and I have no hesitation in recommending him as a highly experienced Mountain Leader and First Aid trainer. Alan has assisted me in my own personal development as a freelance outdoor instructor through the provision of advice and coaching.
The mountain skills course that Alan led this week was excellent. The presentations were clear and to the point and the fieldwork was challenging and brilliantly planned. We all learned a lot and enjoyed ourselves at the same time!
I have worked alongside Alan on a number of courses and have also been a student of Alan. Alan is a true gentleman in every sense. A great trainer who fully engages with his students at every level. Alan uses humour in his teaching to great effect. His Mountain First Aid knowledge is second to none, I learnt a lot from Alan and FULLY recommend his courses and services to all.
I have received first aid training from Alan Ward and he has also mentored me through the process to become a REC Trainer. I have always been impressed by the standard of his courses both in terms of content, instruction and resources. If you are looking for a quality first aid course then I can certainly recommend one by Alan Award.
I have found him to be very supportive on my journey to become a First Aid Trainer and he has a great deal of patience when dealing with my questions and seeking clarifications for various things. Without his guidance the process would of been much more difficult and I really appreciate the help and support offered.
Alan worked as a Team Leader for Class Adventure’s base camp program in South Wales on numerous occasions. A positive and knowledgeable Mountain Leader he engaged well with the youth groups visiting the camp. He was a reliable and valuable member of the team with his wealth of background knowledge of the Brecon Beacons area and solid set of hard skills in Outdoor Education.
Alan provides an excellent Outdoors Emergency First Aid Course, and also great advice and support on other areas he is involved in. Highly recommended.
Alan is great at making sure you learn the subject in hand and are able to put it into practical use. He has a calm style which helps to make the whole experience quite enjoyable while remaining professional at all times. Recently undertook the REC 2 First Aid course with Alan and came away feeling much better equipped to deal with an emergency in most situations.